Difference between revisions of "Advanced End User Tips and Tricks"

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[[Category:Webcasts]]
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==Webcast Details==
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Presented on Friday, August 31, 2012
 
Presented on Friday, August 31, 2012
  
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== Q&A ==
 
== Q&A ==
  
Will be posted within days after the webcast
 
  
'''Q''': Can you create Keywords in other tabs - eg Active, PMH, PSH etc?
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'''Q: Can you create Keywords in other tabs - eg Active, PMH, PSH, etc.?'''
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'''A''': Yes, [[Keywords]] can be created for any tab of the ACI.
  
'''A''': Yes, keywords can be created for any tab of the ACI.
 
  
'''Q''': How do you turn on the Medication Adherence Indicators?
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'''Q: How do you turn on the Medication Adherence Indicators?'''
  
 
'''A''': The setup documentation can be found on SupportForce under the Product Documentation tab > Enterprise EHR > Version 11.2.
 
'''A''': The setup documentation can be found on SupportForce under the Product Documentation tab > Enterprise EHR > Version 11.2.
  
'''Q''': Have you had any feedback on the group coverage? We are going to start using this functionality and our physicians say it is to cumbersome to click around and add different providers.
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'''Q: Have you had any feedback on the group coverage? We are going to start using this functionality and our physicians say it is to cumbersome to click around and add different providers.'''
  
 
'''A''': In our experience, the providers are not using the Group Coverage view on a daily basis, which reduces the frequency that they will need to change the filters.
 
'''A''': In our experience, the providers are not using the Group Coverage view on a daily basis, which reduces the frequency that they will need to change the filters.
  
'''Q''': Since our upgrade to 11.2.3 the copy forward functionality does not work. When you select what you want to copy forward it does not populate in the note accumulator but it does show up in the view when you preview your note. This can't be edited- advice?
 
  
'''A''': If the current note does not include the same noteforms as the previous note, you will not see the data in the NAW. Add the same noteform to the current note, and the data that was copied forward should be available and editable in the NAW.
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'''Q: Since our upgrade to 11.2.3, the copy forward functionality does not work. When you select what you want to copy forward, it does not populate in the note accumulator, but it does show up in the view when you preview your note. This can't be edited- advice?'''
*Follow-up - Additional testing and research shows that this has been fixed in 11.2.3.  When data from a noteform is copied forward, the noteform is also added to the NAW, and the data/noteform are editable in the NAW.
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'''A''': If the current note does not include the same noteforms as the previous note, you will may see the data in the NAW. Add the same noteform to the current note, and the data that was copied forward should be available and editable in the NAW.
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== Links ==

Latest revision as of 20:14, 16 July 2014

Webcast Details

Presented on Friday, August 31, 2012

Hosts: Tracy Kimble & Cecil Hunter

Presentation materials

Presentation slides


Q&A

Q: Can you create Keywords in other tabs - eg Active, PMH, PSH, etc.?

A: Yes, Keywords can be created for any tab of the ACI.


Q: How do you turn on the Medication Adherence Indicators?

A: The setup documentation can be found on SupportForce under the Product Documentation tab > Enterprise EHR > Version 11.2.


Q: Have you had any feedback on the group coverage? We are going to start using this functionality and our physicians say it is to cumbersome to click around and add different providers.

A: In our experience, the providers are not using the Group Coverage view on a daily basis, which reduces the frequency that they will need to change the filters.


Q: Since our upgrade to 11.2.3, the copy forward functionality does not work. When you select what you want to copy forward, it does not populate in the note accumulator, but it does show up in the view when you preview your note. This can't be edited- advice?

A: If the current note does not include the same noteforms as the previous note, you will may see the data in the NAW. Add the same noteform to the current note, and the data that was copied forward should be available and editable in the NAW.

Links