GOLD DATABASE
Q: What is the Gold Database and where do I get it?
HOTKEYS
Q: Where do I find Control key sequences for triggering frequent actions via the keyboard?
CLINICAL DESKTOP
Q: Is there a way to add other icons to the top bar of the Clinical Desktop, such as New Task
Q: Is there a way to prevent users from customizing their Clinical Desktop Views?
CHARTVIEWER
Q: According to "Pre-Configuration and Certified Workflows Release Notes" (v11.1.1), there is supposed to be a new CharViewer view called "Recent Chart." why can't I find it?
ADD CLINICAL ITEMS (ACI)
Q: Is the Quicklist limited?
HMP
Q: What does "temporary deferral" and "permanent deferral mean"?
Q: What is the difference between the different HMP actions?
Q: Where does the word "Prospective" get defined - It appears in the Immunizations detail area near "ordered by"
Q: How is the "Item name" defined in Immunizations (in the Health Management Plan Window)?
Q: How do we change the drop down in HMP - It currently populates "Immunizations Series"
FAVORITES
Q: Who will be loading the Specialty-specific Favorites into V11.1.1 - The Allscripts/Galen Upgrade Team or us?
Q: Does loading Specialty Favorites affect how favorites are populated for new users?
PREFERENCES
Q: When using Careguides, how is the preference "Patient Education" used and what is it's behavior?
In v10.2.4, the following three preferences are available: PrescribeAuthCII, PrescribeAuthCIIIoV and PrescribeAuthorization. I cannot find these same preferences in v11.1.2. Has their name changed?
WORKLIST
Q: Why do the worklist names have a -1 after them
Q: Why am I getting an SSMT error when I try to assign worklist views to users? The error says: Clinical Desktop View does not exisit.
VITALS
Q:How many Picklists can you have?
Q:Is there an Audit Trail for Vitals
MEDICATION
Q: Does the Dispense Sample action create a task?
Q: Can scheduled meds send a task?
Q: Why does a nurse have access to change both ordered by and managed by when sending a refill request to an MD other than the original prescriber? Which one is the appropriate one to change?
Q: What are all the settings that impact if a user is prompted to enter a password when prescribing meds?
IMMUNIZATIONS
Q:The following fields on the Manage Immunizations screen used to automatically default to the values that were last entered for that particular vaccine (no matter who the patient was): Dose, Route, Site, Manufacturer and Lot #. In v11.1.1, these are blank. How do we get them to default?
PAT (Physician Administration Tool)
Q: When and How to use Exploding Sets
Q: How do I change the action type on an Active Med
SECURITY
Q: What are the Security Gates that are new to V11?
Q: How does provider schedule security work?]]
PATIENT EDUCATION
Q: How do we load patient education?
PASSWORDS
Q: Is the intended behavior to make a nurse enter a password when creating a new rx or is it optional? We can turn the Preference off, but want to know what is recommended.
USERS
How do I change a users name?
MORE THAN ONE OPEN SESSION
Q:How can I have multiple IE sessions open on one computer?