Difference between revisions of "Disconnect Scan Sessions"
Jump to navigation
Jump to search
John.Buckley (talk | contribs) |
|||
Line 4: | Line 4: | ||
Solution: Log into ADM with system administrator access and select Configure > System Security > Current Users. Select the correct account and hit the disconnect button. | Solution: Log into ADM with system administrator access and select Configure > System Security > Current Users. Select the correct account and hit the disconnect button. | ||
+ | |||
+ | |||
+ | ==Links== | ||
+ | Back to [[Application Troubleshooting]] |
Latest revision as of 16:53, 30 April 2018
Scenario: Scan users are prompted that they have an open session in Allscripts Document Management.
Prerequisite: Scan users are configured without the option "this user may log in to the system using concurrent logins" selected. This setting is found under Configure > System Security > Users > Edit User
Solution: Log into ADM with system administrator access and select Configure > System Security > Current Users. Select the correct account and hit the disconnect button.
Links
Back to Application Troubleshooting