ConnectR Failover Instructions

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Symptom

ConnectR doesn't seem to be running on the interface server. Can't log in to ConnectR. When you look at the ODBC for ConnectR, the database does not show up on that servername. If you log into SQL, you have to choose a different SQL instance.

Cause

The interface server has a failover or disaster recovery server. It failed over to that server.

Resolution

The steps to resolve this problem is to

  • Connect to the fail over server
  • Connect the Local server
  • Expand the databases on each server
  • Right click on the CR db
  • Properties
  • Select the Mirror page
  • Click the Failover tab