Reconcile Meds Issue

From Galen Healthcare Solutions - Allscripts TouchWorks EHR Wiki
Jump to: navigation, search

Q: We have a user that has verified all of the medications showing within the Medications tab on the desktop but the Reconcile button remains highlighted and they get the following message: "all unverified meds on this list must be verified before reconciling". What is causing this?

A: There could be Potential Duplicates of medications. Within the Medications tab, right click and choose "Potential Duplicates". Meds will then appear that still require reconciliation.

Potential Duplicates.png


Links

Back to Application Troubleshooting