V11 Web Controls
Revision as of 16:00, 5 March 2009 by Jon.hull (talk | contribs) (→Troubleshooting Windows Vista .Net Errors:)
Allscripts Enterprise EHR v11 Web Controls
Basics of Web Control Installation
Ensure previous versions of the TW Web Controls have been removed (via Control Panel BEFORE installing new ones!
- Proper installation order:
- Confirm Windows Installer 3.1 is installed (necessary for .Net install)
- Microsoft .Net 2.0 SP1
- Trust.bat
- Visual C++ 2005 Redistributable SP1
- TouchWorksWebControls.msi
- IDXWebFrameworkControls.msi
Troubleshooting:
Verify that each of the above is installed. If a prerequisite is not installed, uninstall all other software found after that on the list. Then start the process again from that item.
Troubleshooting Windows Vista .Net Errors:
- Vista can present some unique issues in granting "Full Trust" to .Net 2.0 for trusted sites. Here are some steps that have helped clients-
- Login as an Admin
- Verify correct IE settings- Help
- Add the TW website to Trusted Sites
- Turn off User Account Control in Control Panels > Users > Turn User Account Control on/off
- Reboot and run "Trust.Bat"
Pre-installation of Prerequisite Software
In an upgrade environment Windows Installer 3.1, .Net 2.0, Trust.bat, and Visual C++ 2005 Redistributable can all be run ahead of your go-live.
Push Technology Recommendations
It is recommended that any push of the Touchworks Web Controls include a step to uninstall the previous version of these controls.