V11 Web Controls
Revision as of 18:00, 15 April 2012 by Chad.Loseby (talk | contribs)
Allscripts Enterprise EHR v11 Web Controls
Basics of Web Control Installation
Ensure previous versions of the TW Web Controls have been removed (via Control Panel BEFORE installing new ones)!
- Proper installation order:
V11.1.X
- Confirm Windows Installer 3.1 is installed (necessary for .Net install)
- Microsoft .Net 2.0 SP1
- Trust.bat
- Visual C++ 2005 Redistributable SP1
- TouchWorksWebControls.msi
- IDXWebFrameworkControls.msi
V11.2.X
- Confirm Windows installer 3.1 is installed (necessary for .net install)
- Microsoft .Net 2.0 SP2 and Microsoft .Net 3.5 SP1
- Trust.bat
- Visual C++ 2005 SP1 and C++ 2008
- TouchWorksWebControls.msi
- IDXWebFrameworkControls.msi
Troubleshooting:
Verify that each of the above is installed. If a prerequisite is not installed, uninstall all other software found after that on the list. Then start the process again from that item.
Troubleshooting Windows Vista .Net Errors:
- Vista can present some unique issues in granting "Full Trust" to .Net 2.0 for trusted sites. Here are some steps that have helped clients-
- Login as an Admin
- Verify correct IE settings- Help
- Add the TW website to Trusted Sites
- Turn off User Account Control in Control Panels > Users > Turn User Account Control on/off
- Reboot and run "Trust.Bat"
Advanced Troubleshooting
IT personnel, please see Troubleshooting Allscripts Web Controls
Pre-installation of Prerequisite Software
In an upgrade project Windows Installer 3.1, .Net, Trust.bat, and Visual C++ Redistributable(s) can all be run on live end users machines ahead of your go-live.
Push Technology Recommendations
It is recommended that any push of the Touchworks Web Controls include a step to uninstall the previous version of these controls.