Unity UAI Server Installation and Configuration

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Allscripts provides a mechanism known as "Unity" or "UAI" for external products and devices, such as Allscripts Remote and vital signs monitors, to connect to an Enterprise EHR environment. This document covers the installation and configuration of the server-side components of Unity/UAI.

Target Audience: Systems and Network Administrators of Enterprise EHR servers

This is advanced technical documentation. Do not perform these steps on production servers during business hours. Always evaluate server changes in a test environment prior to making changes to production servers. Contact your Allscripts support representative or Galen technician if you are uncomfortable with this material.


There are 2 necessary components for Unity/UAI:

  • Server installer, which is run on the Enterprise EHR web server(s)
  • Client installer, also known as UAI DesktopAgent, which is installed on end user PCs or terminal servers
    • Alternative clients: Allscripts Wand (iPad), Allscripts Remote (iPhone/Android), Unity or UAI compliant third party applications

Allscripts provides access to Unity installers and documentation at https://clientconnect.allscripts.com. Please create a ClientConnect account if you have not already.


Installation of the Unity server components is straightforward. The Unity server installer will need to be run on each web server in an Enterprise EHR environment.

The Unity server installer can be downloaded from: https://clientconnect.allscripts.com/docs/DOC-9978

To install the Unity server components, follow the Allscripts documentation at: https://clientconnect.allscripts.com/docs/DOC-9979