Difference between revisions of "Training Tips"
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Jerri.cowper (talk | contribs) (New page: *Teach them one way the first time, then let them find other ways as they go. *Have Super Users attend more than one training class. *Train Medications Resend vs. Renew (sticking point for...) |
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*Teach them one way the first time, then let them find other ways as they go. | *Teach them one way the first time, then let them find other ways as they go. | ||
| − | *Have Super Users attend more than one training class. | + | *Have [[Utilizing_Super_Users | Super Users]] attend more than one training class. |
*Train Medications Resend vs. Renew (sticking point for end-users) | *Train Medications Resend vs. Renew (sticking point for end-users) | ||
*Consider incorporating customer service skills in your training | *Consider incorporating customer service skills in your training | ||
Latest revision as of 13:06, 11 August 2014
- Teach them one way the first time, then let them find other ways as they go.
- Have Super Users attend more than one training class.
- Train Medications Resend vs. Renew (sticking point for end-users)
- Consider incorporating customer service skills in your training
- Create Role Based Curriculum
- Certify your end users
- Play the "Blind as a Bat" game, where one person drives the computer with the other user sitting with their back to the screen and instructing the driver.
- Spot check/audit items trained post go live.