Suggested IE Settings - V11

Configuring General Internet Explorer Options

1. Open Internet Explorer, Select: Tools > Internet Options
2. On General tab > Temporary Internet files: click Settings (located under browsing history for IE7) and set the option for “Check for newer versions of stored pages:” to “Every time you start Internet Explorer”
3. Allow between 75 and 100 MB for temporary files, Save your settings by clicking OK
4. Save your new configuration by clicking Apply and OK
5. Install the ActiveX controls for TouchWorks per your preferred method – Push Technology strongly suggested

Configuring Advanced Internet Explorer Options

1. Open Internet Explorer, Select: Tools > Internet Options
2. On Advanced tab, click Restore Defaults
3. Ensure “Enable third-party browser extensions” is checked
4. Ensure “Use smooth scrolling” is unchecked (for performance reasons)
5. Uncheck "Do not save encrypted pages to disk"
6. Optional:
   1. Uncheck “Disable script debugging”
   2. Uncheck “Show friendly HTTP error messages”

Note: Optional settings are helpful in troubleshooting problems/errors within TouchWorks

Add TouchWorks URL(s) to Trusted Sites

1. Open Internet Explorer, Select: Tools > Internet Options
2. Click on the Security Tab and select Trusted Sites
3. Click Sites
4. Type in your TouchWorks URL and click Add
5. Click Close