Suggested IE Settings - V11

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Configuring General Internet Explorer Options

  • Allscripts recommended settings
  1. Open Internet Explorer, Select: Tools > Internet Options
  2. On General tab > Temporary Internet files:
    1. click Settings (located under browsing history for IE7)
    2. set the option for “Check for newer versions of stored pages:” to “Automatic”
  3. Save your new configuration by clicking Apply and OK
  4. Install the ActiveX controls for Touchworks EHR per your preferred method – Push Technology strongly suggested

Configuring Advanced Internet Explorer Options

  1. Open Internet Explorer, Select: Tools > Internet Options
  2. On Advanced tab, click Restore Defaults
  3. Ensure “Enable third-party browser extensions” is checked
  4. Ensure “Use smooth scrolling” is unchecked (for performance reasons)
  5. Uncheck "Do not save encrypted pages to disk"
  6. Optional:
    1. Uncheck “Disable script debugging”
    2. Uncheck “Show friendly HTTP error messages”

Note: Optional settings are helpful in troubleshooting problems/errors within Touchworks EHR

Add Touchworks EHR URL(s) to Trusted Sites

  1. Open Internet Explorer, Select: Tools > Internet Options
  2. Click on the Security Tab and select Trusted Sites
  3. Click Sites
  4. Type in your Touchworks EHR URL and click Add
  5. Click Close