Scanned document is visible in the chart viewer but errors when attempting to print

From Galen Healthcare Solutions - Allscripts TouchWorks EHR Wiki
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Do not delete documents from the scan application! Invalidate them from EHR to avoid potential errors. Click here to learn how to invalidate a document. Note that the user who is invalidating must have appropriate Security to do so.

Applicable Security Gates and Codes

  • Document-Invalidate: Controls the ability to invalidate documents Cannot invalidate documents
  • Document-Invalidate-Without-Finalization -Authority: Allows the user to invalidate the note irrespective of Finalization Authority level of the user as compared to the Finalization Authority of the Note.