Difference between revisions of "Reconcile Meds Issue"

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[[File:Potential_Duplicates.png]]
 
[[File:Potential_Duplicates.png]]
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==Links==
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Back to [[Application Troubleshooting]]

Latest revision as of 16:31, 30 April 2018

Q: We have a user that has verified all of the medications showing within the Medications tab on the desktop but the Reconcile button remains highlighted and they get the following message: "all unverified meds on this list must be verified before reconciling". What is causing this?

A: There could be Potential Duplicates of medications. Within the Medications tab, right click and choose "Potential Duplicates". Meds will then appear that still require reconciliation.

Potential Duplicates.png


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