Difference between revisions of "Patient Portal: Unsolicited Messages Configuration"
Jump to navigation
Jump to search
Callie.moore (talk | contribs) |
Callie.moore (talk | contribs) |
||
Line 3: | Line 3: | ||
To enable the use of unsolicited messages through the Portal system administrators must: | To enable the use of unsolicited messages through the Portal system administrators must: | ||
− | + | A) Allow eReply to Patient | |
− | 1. Log into TWAdmin | + | *1. Log into TWAdmin |
− | 2. Navigate to dictionaries | + | *2. Navigate to dictionaries |
− | 3. Select the Document Type from the drop down picklist | + | *3. Select the Document Type from the drop down picklist |
− | 4. Select the Document Type going to be used for messages | + | *4. Select the Document Type going to be used for messages |
− | 5. In General Properties II, Check the box Allow eReply to Patient | + | *5. In General Properties II, Check the box Allow eReply to Patient |
Line 19: | Line 19: | ||
− | + | B) In using V10 Note the Enable eReply option must be selected in the Note Definition. | |
− | 1. Log into TWAdmin | + | *1. Log into TWAdmin |
− | 2. Navigate to V10 note Admin | + | *2. Navigate to V10 note Admin |
− | 3. Select the Manage Note Definition tab | + | *3. Select the Manage Note Definition tab |
− | 4. Select appropriate document type | + | *4. Select appropriate document type |
[[File:ppstep.1.jpg]] | [[File:ppstep.1.jpg]] | ||
− | 5. Click Edit | + | *5. Click Edit |
− | 6. A Note Definition dialog box will populate. Select Enable eReply | + | *6. A Note Definition dialog box will populate. Select Enable eReply |
Revision as of 21:23, 22 February 2011
Allscripts EHR allows patients to send unsolicited messages to providers through the patient portal.
To enable the use of unsolicited messages through the Portal system administrators must:
A) Allow eReply to Patient
- 1. Log into TWAdmin
- 2. Navigate to dictionaries
- 3. Select the Document Type from the drop down picklist
- 4. Select the Document Type going to be used for messages
- 5. In General Properties II, Check the box Allow eReply to Patient
B) In using V10 Note the Enable eReply option must be selected in the Note Definition.
- 1. Log into TWAdmin
- 2. Navigate to V10 note Admin
- 3. Select the Manage Note Definition tab
- 4. Select appropriate document type
- 5. Click Edit
- 6. A Note Definition dialog box will populate. Select Enable eReply
NOTE: this will only appear when the Document Type has been marked to Allow eReply to Patient (step 1).
NOTE: The user must have the same or high finalization authority as the document type in order to send an eReply.