Difference between revisions of "Note icon not appearing on the Schedule"

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The first step is to verify that the note is associated to the  correct appointment encounter. In the upper right hand corner of the [http://wiki.galenhealthcare.com/NAW_(Note_Authoring_Workspace) NAW], the encounter that the note is linked to is displayed. If the note is attached to the wrong encounter, click the binocular icon in the upper right hand corner of the note to choose a different encounter.
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The first step is to verify that the note is associated to the  correct appointment encounter.  
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*In the upper right hand corner of the [http://wiki.galenhealthcare.com/NAW_(Note_Authoring_Workspace) NAW], the encounter that the note is linked to is displayed.  
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*If the note is associated with the wrong encounter, click the binoculars icon in the upper right hand corner of the note and follow the steps to choose the correct encounter.
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[[File:note encounter.jpg]]
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If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting related to the [http://wiki.galenhealthcare.com/Document_Type Document Type] itself.
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<p>See [http://wiki.galenhealthcare.com/Display_Note_Icon_on_Schedule Display Note Icon on Schedule] for additional troubleshooting.
  
[[File:encounter.jpg]]
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==Links==
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Back to [[Application Troubleshooting]]

Latest revision as of 15:32, 30 April 2018

The first step is to verify that the note is associated to the correct appointment encounter.

  • In the upper right hand corner of the NAW, the encounter that the note is linked to is displayed.
  • If the note is associated with the wrong encounter, click the binoculars icon in the upper right hand corner of the note and follow the steps to choose the correct encounter.


Note encounter.jpg

If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting related to the Document Type itself.

See Display Note Icon on Schedule for additional troubleshooting.

Links

Back to Application Troubleshooting