Difference between revisions of "Note icon not appearing on the Schedule"

From Galen Healthcare Solutions - Allscripts TouchWorks EHR Wiki
Jump to navigation Jump to search
m
Line 6: Line 6:
 
<br>
 
<br>
 
<br>
 
<br>
If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting linked to the [http://wiki.galenhealthcare.com/Document_Type Document Type] itself.  
+
If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting related to the [http://wiki.galenhealthcare.com/Document_Type Document Type] itself.  
 
<p>See [http://wiki.galenhealthcare.com/Display_Note_Icon_on_Schedule Display Note Icon on Schedule] for additional troubleshooting.
 
<p>See [http://wiki.galenhealthcare.com/Display_Note_Icon_on_Schedule Display Note Icon on Schedule] for additional troubleshooting.

Revision as of 18:25, 11 February 2011

The first step is to verify that the note is associated to the correct appointment encounter.

  • In the upper right hand corner of the NAW, the encounter that the note is linked to is displayed.
  • If the note is associated with the wrong encounter, click the binoculars icon in the upper right hand corner of the note to choose a different encounter.


Note encounter.jpg

If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting related to the Document Type itself.

See Display Note Icon on Schedule for additional troubleshooting.