Difference between revisions of "Note icon not appearing on the Schedule"

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[[File:note encounter.jpg]]
 
[[File:note encounter.jpg]]
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If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting linked to the [http://wiki.galenhealthcare.com/Document_Type Document Type] itself. See [http://wiki.galenhealthcare.com/Display_Note_Icon_on_Schedule Display Note Icon on Schedule] for more troubleshooting.

Revision as of 22:54, 8 February 2011

The first step is to verify that the note is associated to the correct appointment encounter.

  • In the upper right hand corner of the NAW, the encounter that the note is linked to is displayed.
  • If the note is attached to the wrong encounter, click the binoculars icon in the upper right hand corner of the note to choose a different encounter.

Note encounter.jpg

If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting linked to the Document Type itself. See Display Note Icon on Schedule for more troubleshooting.