Difference between revisions of "End User Server Identification for Issue Documentation"

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(New page: '''End User Server Identification for Issue Documentation''' * During the Live Upgrade, the Upgrade Tech will place identifiers in the lower left logo. * This logo is visible regardless of...)
 
 
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'''End User Server Identification for Issue Documentation'''
 
'''End User Server Identification for Issue Documentation'''
* During the Live Upgrade, the Upgrade Tech will place identifiers in the lower left logo.
+
* During the Live Upgrade, the Upgrade Tech will place web server identifiers in the lower left logo.
* This logo is visible regardless of where the user is in their workflow so that the user can identify the specific server when documenting issues.
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* This logo is visible regardless of where the user is in their workflow so that the user can identify the specific server when reporting issues.
 
* The Enterprise or User may have the Vertical Tool Bar hidden to maximize workspace.
 
* The Enterprise or User may have the Vertical Tool Bar hidden to maximize workspace.
  
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[[Image:Server ID.jpg]]
 
[[Image:Server ID.jpg]]
 
   
 
   
Please always provide the server ID when documenting issues
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Please always provide the server ID when reporting issues

Latest revision as of 19:42, 25 March 2009

End User Server Identification for Issue Documentation

  • During the Live Upgrade, the Upgrade Tech will place web server identifiers in the lower left logo.
  • This logo is visible regardless of where the user is in their workflow so that the user can identify the specific server when reporting issues.
  • The Enterprise or User may have the Vertical Tool Bar hidden to maximize workspace.

If an issue is encountered, the user will need to show the Vertical Tool Bar in order to identify the server:

Show VTB.jpg

The server ID will be in the lower left logo:

Server ID.jpg

Please always provide the server ID when reporting issues