Dragon and citrix
Here are some details about how Dragon was installed on the local PC's, while accessing TW through Citrix.
Because of the resource requirements for Dragon (2GB+ RAM), we’ve installed it locally on the client PC’s instead of on the Citrix server and are just using Citrix for the EHR.
Using Dragon directly in the EHR works ok, but the accuracy and consistency is better when using the dictation box. Unfortunately when using the EHR in Citrix and Dragon locally on the PC, the ‘Transfer’ button in the Dictation Box is not able to determine where in the application to put the dictated text. The Phillips SpeechMike can be configured to solve this problem of getting the dictated text from the Dictation Box into the TouchWorks application with minimal effort.
Configure the SpeechMike’s fast forward button so that the following commands are issued: - Ctrl-A, Ctrl-C, Tab, Tab, Enter
This selects the text from the dictation box, copies it to the clipboard, and then closes the dictation box
So the entire workflow would be something like this.
Press the ‘Insert Overwrites’ button on the microphone to bring up the dictation box
Press the record button to dictate
Press the fast forward button
Click in the appropriate field in the EHR
Using the microphone say "paste that"
Of course you can always dictate directly into TouchWorks, but the commands don’t seem to work as consistently as they do in the Dictation Box.
Thanks to Melissa Heath for this workflow.