Difference between revisions of "Disconnect Scan Sessions"
Jump to navigation
Jump to search
John.Buckley (talk | contribs) (Created page with "Scenario: Scan users are prompted that they have an option session. Prerequisite: Scan users are configured without the option "''this user may log in to the system using concur...") |
John.Buckley (talk | contribs) |
||
| Line 1: | Line 1: | ||
| − | Scenario: Scan users are prompted that they have an | + | Scenario: Scan users are prompted that they have an open session in Allscripts Document Management. |
Prerequisite: Scan users are configured without the option "''this user may log in to the system using concurrent logins''" selected. This setting is found under Configure > System Security > Users > Edit User | Prerequisite: Scan users are configured without the option "''this user may log in to the system using concurrent logins''" selected. This setting is found under Configure > System Security > Users > Edit User | ||
Solution: Log into ADM with system administrator access and select Configure > System Security > Current Users. Select the correct account and hit the disconnect button. | Solution: Log into ADM with system administrator access and select Configure > System Security > Current Users. Select the correct account and hit the disconnect button. | ||
Revision as of 15:27, 7 September 2012
Scenario: Scan users are prompted that they have an open session in Allscripts Document Management.
Prerequisite: Scan users are configured without the option "this user may log in to the system using concurrent logins" selected. This setting is found under Configure > System Security > Users > Edit User
Solution: Log into ADM with system administrator access and select Configure > System Security > Current Users. Select the correct account and hit the disconnect button.