Difference between revisions of "Delta Process and ePrescribe Webcast"
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| − | '''Q: We had an incident that a new drug was approved but not included with the delta. We had to open a case to get it added. How often is delta researching what new drugs have been added?''' | + | '''Q: We had an incident that a new drug was approved, but not included with the delta. We had to open a case to get it added. How often is delta researching what new drugs have been added?''' |
'''A:''' Delta updates the medication dictionary once a week. Typically, medications are updated on Tuesdays. | '''A:''' Delta updates the medication dictionary once a week. Typically, medications are updated on Tuesdays. | ||
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'''Q: Can you recommend a good resource for looking up NCPDP numbers when adding pharmacies manually?''' | '''Q: Can you recommend a good resource for looking up NCPDP numbers when adding pharmacies manually?''' | ||
| − | '''A:''' Call the NCPDP at 480-477-1000. MediSpan offers an online database called dataQ. You must have a subscription | + | '''A:''' Call the NCPDP at 480-477-1000. MediSpan offers an online database called dataQ. You must have a subscription, however, to search the database. Talk to a customer service representative about getting access. |
Latest revision as of 18:12, 1 April 2013
Summary
This webcast gives an overview of the Delta Process and ePrescribe.
Q+A
Q: We had an incident that a new drug was approved, but not included with the delta. We had to open a case to get it added. How often is delta researching what new drugs have been added?
A: Delta updates the medication dictionary once a week. Typically, medications are updated on Tuesdays.
Q: Can you recommend a good resource for looking up NCPDP numbers when adding pharmacies manually?
A: Call the NCPDP at 480-477-1000. MediSpan offers an online database called dataQ. You must have a subscription, however, to search the database. Talk to a customer service representative about getting access.
Q: If medication cannot be found in the ACI or in the dictionary, what could be reason why it’s not there?
A: One reason it wouldn’t be in there is because that medication isn’t in MediSpans medication database.
Q: Does the provider have to perform the manual eligibility check or can staff do this as well?
A: In older versions, it had to be a provider that performed the manual eligibility check. In most recent 11.2.x HF x versions, I’ve seen the manual check being performed by staff successfully.
Webcast Slides
Presented November 9, 2012