Difference between revisions of "Delta Process and ePrescribe Webcast"
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'''A:''' In older versions, it had to be a provider that performed the manual eligibility check. In most recent 11.2.x HF x versions, I’ve seen the manual check being performed by staff successfully. | '''A:''' In older versions, it had to be a provider that performed the manual eligibility check. In most recent 11.2.x HF x versions, I’ve seen the manual check being performed by staff successfully. | ||
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| + | ==Webcast Slides== | ||
| + | Presented November 9, 2012 | ||
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| + | [[Media: ]] | ||
| + | |||
| + | ==Links== | ||
| + | Galen [[webcasts]] | ||
Revision as of 16:29, 21 November 2012
Summary
This webcast gives an overview of the Delta Process and ePrescribe.
Q+A
Q: We had an incident that a new drug was approved but not included with the delta. We had to open a case to get it added. How often is delta researching what new drugs have been added?
A: Delta updates the medication dictionary once a week. Typically, medications are updated on Tuesdays.
Q: Can you recommend a good resource for looking up NCPDP numbers when adding pharmacies manually?
A: Call the NCPDP at 480-477-1000. MediSpan offers an online database called dataQ. You must have a subscription; however, to search the database. Talk to a customer service representative about getting access.
Q: If medication cannot be found in the ACI or in the dictionary, what could be reason why it’s not there?
A: One reason it wouldn’t be in there is because that medication isn’t in MediSpans medication database.
Q: Does the provider have to perform the manual eligibility check or can staff do this as well?
A: In older versions, it had to be a provider that performed the manual eligibility check. In most recent 11.2.x HF x versions, I’ve seen the manual check being performed by staff successfully.
Webcast Slides
Presented November 9, 2012
[[Media: ]]
Links
Galen webcasts