Delta Process Webcast Q&A

Summary

This webcast gives an overview of the Delta Process and ePrescribe.

Q&A

Q: We had an incident that a new drug was approved but not included with the delta. We had to open a case to get it added. How often is delta researching what new drugs have been added?

A: Delta updates the medication dictionary once a week. Typically, medications are updated on Tuesdays.

Q: Can you recommend a good resource for looking up NCPDP numbers when adding pharmacies manually?

A: Call the NCPDP at 480-477-1000. MediSpan offers an online database called dataQ. You must have a subscription; however, to search the database. Talk to a customer service representative about getting access.

Q: If medication cannot be found in the ACI or in the dictionary, what could be reason why it’s not there?

A: One reason it wouldn’t be in there is because that medication isn’t in MediSpans medication database.

Q: Does the provider have to perform the manual eligibility check or can staff do this as well?

A: In older versions, it had to be a provider that performed the manual eligibility check. In most recent 11.2.x HF x versions, I’ve seen the manual check being performed by staff successfully.