Creating Allscripts Enterprise EHR Users

Creating Touchworks Users

Overview

Creating and Maintaining users can be a daunting task with and application. This article is intended to provide information regarding the best approac to creating and understand roles within the TouchWorks applications.

Defining Roles

The first step of the process is to understand your user community. Get a list of all of your potential TouchWorks users that contains their role or title to begin understanding the different types of people within your organization. Using this list and an understanding of their function, group the users into roles being careful not to combine roles. There may be similiar roles that would be easier to combine intially, but when thinking about longterm support, it is better to seperate them. This gives you flexibility to make a menu or security change to a specific role and it'll ensure that you're not effecting another group of users.

Here is an example of the typical user roles within an organization:

   *  Biller
   *  Clinician
   *  Front Desk
   *  Medical Assistant
   *  Medical Records
   *  Nurse
   *  Nurse Practitioner 
   *  Physican Assitant
   *  Site Admin
   *  System Administrator

You'll also want to consider the approach you are taking when rolling out the Touchworks application. If you are doing a phased approach, you need to have an idea of which modules you are grouping into each phase. Define which roles will be effected by each phase. In some cases, a role may not begin using the application in the intial phase.