Difference between revisions of "Application Troubleshooting"

@@ Line 32: / Line 32: @@
 PREFERENCES
 <br>
-*[[Flowsheets are not viewable?]] Make sure that the user has the General Preference Default Specialty ID has the users specialty defaulted.
+*[[Flowsheets are not viewable?]]
-*[[Missing Supervising providers Name]] on scripts.  Make sure that the General Preference Default Supervising Provider ID has a supervising providers name in it (at the user level) AND the Rx Supervision Required box must be checked under the Provider Detail II section of TWUSer Admin.
+*[[Missing Supervising providers Name]] on scripts.
 <br>
 PRINTING
@@ Line 44: / Line 44: @@
 *[[TouchWorks Error when Prescribing Meds - 'documentElement' is null or not an object]]
 *[[Logging of DUR Warnings]]
-*[[Unable to "edit" some meds?]]  This option is only available if the med is "recorded".
+*[[Unable to "edit" some meds?]]
 <br>
 REBOOTING
@@ Line 50: / Line 50: @@
 <br>
 RESULTS
-*[[Unable to save or commit]] an item that is being manually resulted (e.g. urine dip).  Try a different series of clicks (workflow).
+*[[Unable to save or commit]] an item that is being manually resulted (e.g. urine dip).
-*[[Missing Lab Results?]]Lab results received on paper, but are not in EMR.  Ensure that an order and/or the correct order is in the system for the result to attach to.
+*[[Missing Lab Results?]]
 <br>
 TASKS
 <br>
-*[[Missing Task?]] Task was sent to directly to a user who did not get it.  Make sure the task type is not delegated and if so, train how to "undelegate" tasks before sending them.
+*[[Missing Task?]]
-*[[Unable to Renew or Renew with Changes from the task?]]  Send '''Med Renewal''' tasks instead.
+*[[Unable to Renew or Renew with Changes from the task?]]
 <br>
 WARNINGS
 <br>
 *[[This record has been updated by another user. Please cancel your changes and reapply them]]

Difference between revisions of "Application Troubleshooting"

Revision as of 19:51, 9 June 2010

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