Difference between revisions of "-136: The Appointment number is currently in use for a valid appointment. Please Submit a Webfirst Ticket."
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(Created page with '=Description= An appointment exists at another date or time with the same External Appointment Number. You will see this if your PM system allows "moves" appointments without sen…') |
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Revision as of 14:03, 23 September 2010
Description
An appointment exists at another date or time with the same External Appointment Number. You will see this if your PM system allows "moves" appointments without sending a new Appointment Number.
Fixes
- Your PM system could cancel the initial appointment and create a new appointment with a new Appointment Number.
- Your PM system could do a "BAR Move", named after IDX's Billing and Accounts Receivable (currently part of GE Centricity Business Solutions). A bar move entails canceling the initial appointment and your interface would set the "Appt Cancel Reason" to BAR Move. Then a second message would be sent with the updated appointment time.