ConnectR FAQs

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DATE COMPARISON

Q: Does ConnectR have the functionality to compare dates?

OBJECT INTERFACE

Q: I have a 3rd party DLL I need to reference in a script in ConnectR. Is there any secret to it?

INTERFACE MAPPING IMPORT/EXPORT/MIGRATION

Q: I moved an interface mapping from test to production by exporting/importing within CxR, but now some field mappings are not working in production. How can I verify the validity of the new mapping?

Q: I have verified an interface mapping migration (via looking for "Field Order Not Found," but still experience an issue with a field mapping that utilizes concatenation with multiple segments. What should I look for?

INTERFACE MAPPING COPY/PASTE

Q: I copied and pasted a results interface which contains multiple segments and now the new copy of the interface mapping does not work.

RESULTS

Q: We are receiving results with a message of invalid due to a result time; Why are the specimen collected date/times on reports/result showing as incorrect in AE-EHR?

TASKING

Q: Can you change what task type the document interface triggers for those documents that are electronic signature (or part of the electronic workflow)?

PASS-THRU

Q: I have setup a pass-thru interface feed from production to test and enabled the systems, but cannot get messages to file in the test target system. How do I get messages to file to the test target?

Q: Is it possible to setup a pass-thru mapping with XML data in ConnectR? I have set this up, but no data is hitting the pass-thru target.

Q: Why does the pass-thru system show as a waiting status?

CONNECTION STATUS

Q: What is a status of "waiting" indicative of?

MESSAGE PROCESSING

Q: Why are messages successfully being sent from the inbound vendor system, but do not show in the source system and/or are not processing properly in the target?

ERRORS

Q: What is the difference between an application error and a non-application error

Q: What causes a "COUNT field incorrect or syntax error" message in a superset?

FILE SIZE LIMIT IN CONNECTR

Q: What is the file size limit in ConnectR for inbound messages?

COMMENTS/ANNOTATIONS ON RESULTS

Q: How do I correctly map "Order-Level" comments and "Item(Result)-Level" comments?

TARGET SYSTEM LOSING CONNECTION

Q: After changes were deployed to an interface mapping, the target system loses connection without a specific error message

DOUBLE QUOTES

Q: The PM system is sending "" in line2 for the address, which causes error when trying to file data to the address field of secondary systems. How can the double quotes be suppressed?

Additional Resources

Allscripts Interface Developers Network