V11 Tasks

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The following is a complete list of the tasks used in (v11.1.1) as of (06/21/08)

  • The Tasks are sorted by Module
  • (A 'Y' in the 'New' column indicates the task is new in v11 and (will/may) need to be added to task views)


  • A Microsoft Excel spreadsheet is also available from the Allscripts Knowledge Base: kb.allscripts.com doc # 3350.
  • The Allscripts spreadsheet can also be sorted by module but does not indicate which tasks are new in v11


  • For information on creating and editing task views click HERE
  • For a list of tasks not used in v11 click HERE. (These tasks have already been replaced in the task views?)

(Why does 'Review Results' appear in both lists?)

Task Name: Module: Is created by: When: And the Task Action is: And assigned to: And is resolved: Is the task delegated? Additional comments
Call Back Base A user User specifies this type on the New Task page. Miscellaneous User specified on the New Task page When the user clicks Done. No
Notify Complete Base The system A task is completed that had the Notify when Complete option checked. Notify When Complete User specified on the New Task page When the user clicks Done. No
Notify Overdue Base The system A task that had the Notify when Overdue option checked is overdue. Notify When Overdue User specified on the New Task page When the user clicks Done. No
Confirm Patient Address Base A user The user specifies this task type on the New Task page. Miscellaneous The user specified on the New Task page When the user clicks Done. No
Confirm Patient Cardholder Info Base A user The user specifies this task type on the New Task page. Miscellaneous The user specified on the New Task page When the user clicks Done. No
Confirm Patient Pharmacy Base A user The user specifies this type on the New Task page Miscellaneous User specified on the New Task page When the user clicks Done. No
Follow up Base A user The user specifies this type on the New Task page Miscellaneous The user specified on the New Task page When the user clicks Done. No
Hospital Call Base A user The user specifies this type on the New Task page Miscellaneous The user specified on the New Task page When the user clicks Done. No
Miscellaneous Base A user The user specifies this type on the New Task page Miscellaneous The user specified on the New Task page When the user clicks Done. No
Patient Arrived Base A user The user specifies this type on the New Task page. Miscellaneous User specified on the New Task page When the user clicks Done. No
Personal Base A user The user specifies this type on the New Task page. Miscellaneous User specified on the New Task page When the user clicks Done. No
Medication Renewal Base A user The user specifies this type on the New Task page. This task is intended to be created by those users who do not have access to the patient\'s chart. Miscellaneous User specified on the New Task page When the user clicks Done. Yes
Health Maintenance Alert Base A user When the user wants to notify another user that the patient has an alerted order reminder. Notification New user When the user clicks Done (or Remove). No
Personal CareGuide Overwritten CareGuide Template Management The system An admin user overwrites all personal CareGuide templates with an Enterprise version Personal CareGuide Overwritten The provider(s) with personal versions of the CareGuide template When the user clicks Done (or Remove). No
Verify CCR Doc CED The system Created upon the receipt of an unsolicited Clinical Exchange Document. Verify CCR Doc Document owner When the document is verified by the user. No
Verify CCR Item CED The system Created upon the receipt of an unsolicited Clinical Exchange Document. Verify CCR Item CCR Verify Team When there are no more unverified items for this document. No
ABN Follow-up Charge The system A procedure charge is deemed medically not necessary and activated when the system preference Hold charges that fail medical necessity checking = No. System generated if a charge fails medical necessity checking. Process Encounter Billing provider Manually completed when charges are edited in the practice manage system, and the user clicks Done. Auto-completed if charge is edited to pass medical necessity checking. No
Go To Enc Form Charge A user A user clicks New Task on the Encounter Form page and indicates Go To Enc Form in the Task box or a follow-up task is created on the PDA. Go To Enc Form User specified on the Encounter Form New Task page Manually completed when the user clicks Done. No
Adjust Charges Charge The system A user edits or removes charges that have already been sent to billing. Process Encounter Billing provider Manually completed when the charges are edited in the practice management system, and the user clicks Done. No
Submit Enc Form Charge The system An arrived appointment is received by the system or when additional charges added to encounter without resubmitting encounter form. Send Charges Billing provider; if none, then appointment provider; if none, then Encounter Followup Team Auto-completed when: 1. User clicks Submit regardless of the status of any change on that encounter. 2. User cancels a charge and the rules for creating a Submit Enc form task fail and there are no charges with a status of Needs Info, Saved, or Ready. No
Review Enc Form Charge The system Created for coders and attending physicians to review the encounter forms submitted by specified providers before charges are submitted to the practice management system for billing. System generated when a user clicks or taps Submit and based on the ChgWorksCreateRevEncFormTasks user preference which is set in Admin (not in the Personalize Charge page). Review Charges Enc Review team Auto-completed when all charges on the encounter are submitted by a user without the ChgWorksCreateRevEncFormTasks user preference. No
Injury/WC F/up Charge The system Created when injury information is deemed necessary for a selected diagnosis. Activated when the system preference CWWorksPrefCreateInjTask = Y. System generated if the system option set to create and special billing condition is entered on the encounter form. Process Encounter Enc Review team Manually completed when charges are edited in the practice management system, and user clicks Done. No
Mng Chg Edits Charge The system If there are one or more charges on the encounter with the status of Needs Info. Edit Charges Charge Edits Team Automatically completed when there are no charges on the encounter with status of Needs Info. No
Submit IP Enc Charge The system System generated according to the preference on the service list and if an inpatient encounter form has charges on it that are not submitted and there is no Submit IP Enc task. Send Charges Billing provider Auto-completed when: 1. User clicks Submit regardless of the status of any change on that encounter. 2. User cancels a charge and the rules for creating a Submit IP Enc task fail and there are no charges with a status of Needs Info, Saved, or Ready. No
Submit Res Enc Charge The system System generated if a Submit Enc Form task does not exist for that Result Charge encounter. There cannot be an active Submit Enc Form task and an active Submit Res Enc task on the same encounter. Send Charges Lab Charges Team Auto-completed when: 1. User clicks Submit regardless of the status of any change on that encounter. 2. User cancels a charge and the rules for creating a Submit Res Enc task fail and there are no charges with a status of Needs Info, Saved, or Ready. No
Print Enc Form Charge The system Through the encounter form automatic printing set-up, this task is created when all charges are submitted and reach a status of Submitted or Review. System generated if system option is set to create and all charges are either (1) Submitted or (2) Submitted or Review. Print Enc Form Billing provider Auto-completed when the encounter form is printed. No
Sign Letter Document The system A special kind of CC, this task is generated when the CC dialog is used to create a letter and that letter requires electronic signature to be finalized and the owner of the letter has an electronic workflow. Sign Note Document owner When the user signs the document. No
Verify Doc Document The system A transcription comes over an interface or through TouchWorks Scan. Verify Transcription Provider selected in the transcription source file Automatically when the user verifies or invalidates the transcription. No
Print Document Document The system A user selects the Create Print Doc Task option when signing a Note. Print Document User who signed the Note When the document is queued for printing. No
Reconcile Doc Document The system If the inbound document interface is configured to create this task when a patient associated with a document to be filed can not be found in the clinical database. Document Reconciliation The dictating provider associated with the document to be filed By the system when the task is performed and the document is linked to an existing patient. No
Doc Update Document The system Transcription is verified or invalidated. Note Update Provider selected in the transcription source file Automatically completed when transaction is verified or invalidated. No
Review Document Document A user or the system When a user is selected to receive a Carbon Copy of the document via a Task (rather than a printed or faxed copy) AND after the document completes a step that triggers its distribution (i.e. if configured to generate on Final, tasks are generated for any CC task recipients when the document is finalized.) Process Note The recipient of the CC. When the user clicks Done. No
CorrectNote User Document A user When a user selects Req Correction for an unstructured document and chooses \'Author\' as the recipient. Sign Note User specified as the Author of the document. When the user signs the document. No
CorrectNote Admin Document A user When a user selects Req Correction for an unstructured document and chooses \'Medical Records Team\' as the recipient. CorrectNote Admin Medical Records Team When the user clicks Done. No
CoSign Note Document A user When he/she needs a medication renewed. Sign Note User specified on the Note New Task page When the user clicks Done. No
ePat Message iHealth The system Patients can send a general message to their physician. This message type is forwarded to TouchWorks, and displays as an ePat Message task with a link to a pre-created structured note which contains the text of the message. The physician can respond to the message using the TouchWorks Note module. Process Note Physician the patient sent the message to Click eReply on Note workspace No
ePat Registration iHealth The system Patients can send a request to register for iHealth privileges. The patient registration request is forwarded to the TouchWorks system, and displays as an ePat Registration task in the physician’s task list. Physicians or clinical staff can choose to either accept or deny the request. TouchWorks records the patient’s iHealth information and the response to the request, and then sends the response back to the patient. Process ePatient Registration Physician the patient is registering with When task is performed and user clicks Accept or Deny on iHealth Patient Registration dialog No
ePat Appt Request iHealth The system Patients can send a request to their physician for a appointment. This message type is forwarded to TouchWorks, and displays as an ePat Appt Request task. The TouchWorks user can send a response back to the patient with the new appointment information. This information must be manually reconciled with the practice management system. Process ePatient Appointment Physician the patient sent the message to Must be manually completed No
ePat Med Renew iHealth The system Patients can send a request to their physician for a prescription renewal. This message type is forwarded to TouchWorks, and displays as an ePat Med Renew task with a link to a pre-created structured note which contains the text of the request. Process Note Physician the patient sent the message to Click eReply on Note workspace No
ePat Visit iHealth The system Patients can send a request to their physician to provide an online consultation. The online consultation request is forwarded to TouchWorks, and displays as an eVisit task with a link to a pre-created structured note which contains the text of the request. The physician can respond to the request using the TouchWorks Note module. Process Note Physician the patient sent the message to Click eReply on Note workspace No
ePat Message Failure iHealth The system The task is generated when a failure occurs with an inbound or outbound message. Miscellaneous Provider who received or sent the message Must be manually completed No
Finish Note Note The system A Note has been saved, and no dictations or transcriptions are outstanding. The Note has not yet been saved. Ad Hoc Noteform Note Note owner Signing the Note completes the task; the Note does not have to be finalized. Regardless of who completes this task, it should disappear from owner’s task list automatically. If a dictation or transcription related task is created, this task will automatically disappear/complete. If a returning transcription is reviewed and the note is not signed, a FinishNoteInput task will reappear or be created for the note owner. No
Waiting for Transcription Note The system All dictation(s) have been sent, but the transcription(s) haven’t returned, so the Note is not ready for finishing note input or signature. Ad Hoc Noteform Note Note owner The dictation is returned, or the outstanding dictation marker is removed. Yes
Note The system Created for the appointment provider once the Note is finalized by a provider not linked to appointment. This task may or may not be linked to a note template. If not linked to a note template, then the task will not be created for the appointment provider if someone else becomes the owner and finalizes the note. This task can also be manually created. If manually created and created by system, then only one instance of the task should exist. If user is flagged to not receive these tasks then no task will be created for that appointment provider regardless of note template setting. To Noteform Note Output Appointment provider by default or provider manually selected when created ad hoc When the assignee navigates to the Note. No
Note A user Dictation marker is placed in the Note, but it has not yet been dictated. Document Update User who places the dictation marker Dictating and sending dictations linked to all outstanding dictation markers in Note associated with the single dictating provider: there may be additional incomplete dictations linked to another provider and another task specific to the other provider. The task can also be completed by deleting the dictation markers from the Note. Both completions are automatic. No
Note A user Task type for client specific tasks related to note Ad Hoc Note The user specified on the New Task page Select the task, and then click Done. No Clients can create custom task names related to note.
Note A user Task type for tasks where a user is expected to go to a note. This task does not apply to the Version 11.x Note module (see Go To Noteform Note). Process Note User specified on the Note New Task page When the user clicks Done. No Since task is created manually, multiple GoToNote tasks can be created for same provider/ note combination, because tasks may be generated for different workflow reasons and have unique task comments.
Note The system The Note has been signed but not finalized because the user doesn’t have ownership authority sufficient for the note nor finalizing authority for the note. Initial signing indicates note input has been completed or is ready for next clinician. Task can be manually generated at any time as well. Sign Note Note owner (or a manually linked provider) When the document is signed by the assignee. No In cases where authorizing provider signature is required, a prompt will force user to route to authorizing provider defaulting to that of the Default Authorizing user for that session – new feature of v11. If no default authorizing user defined for session, one will have to be chosen
Note The system The Note is amended. Amending a Note should be based on what is done – explicitly - preserving the snapshot. Once the Note is finalized, an amendment will not happen automatically. The administrator can decide which event will trigger amendments. To Noteform Note Output User who last finalized the Note Signing and finalizing the ammended Note. No
Note A user Transcriptions for all outstanding dictation markers linked to same user and Note have returned and are ready for review by dictating provider. Ad Hoc Noteform Note Dictating provider Saving or signing note. Typically, the user would review, sign and finalize the Notes as part of workflow. Also, in some cases, supporting staff work these tasks and make edits to the returning transcriptions. This task allows this workflow. A Finish Note Input or Sign Note task will be created depending on the state of the Note/ document once ReviewTranscription task is worked. No
Note A user When a task is desired that takes the user to a note. This is not completed automatically. To Noteform Note Output User specified on the Note New Task page When the user clicks Done. No
Note The system When a task is desired that takes user to Note and completes automatically upon navigation. ViewNote User specified on the Note New Task page This task is automatically completed when the note is viewed. No
Note The system When the appointment is arrived, and the this task type is active. No Note, document, or dictation has been started. Miscellaneous Appointment provider When the user creates a Note, document, or dictation linked to the encounter. Yes
Note To Noteform Note Output No
Note No
Note (Version 11.x, not 10.x) The system Created automatically by the system when a user who can sign and finalize the note chooses to sign the note, but not finalize it. To Noteform Note Output Note owner When the user signs and finalizes the document. No
Note (Version 11.x, not 10.x) The system Task type replacement for Version 11.x notes for Go To Note tasks. Ad Hoc Noteform Note User specified on the Note New Task page When the user clicks Done. No
Note (Version 11.x, not 10.x) The system This is the Version 11.x task replacement for the Sign Note task. To Noteform Note Output Note owner When the note owner signs the note. No
Note (Version 11.x, not 10.x) The system When a task is desired to notify patient upon note finalization independent of a carbon copy. To Noteform Note Output When the user clicks Done. Yes
Note (Version 11.x, not 10.x) The system When a task is desired to notify the provider upon note finalization independent of a carbon copy. To Noteform Note Output When the user clicks Done. Yes
Note (Version 11.x, not 10.x) The system When a task is needed to process dictation Ad Hoc Noteform Note Dictating provider When the user submits the dictation. No
Order The system A Diagnostic Testing order requires additional order information. Order Information Ordering provider Automatically when the order information is entered and the Note is saved. Yes
Order The system A Findings order requires additional order information. Order Information Ordering provider Automatically when the order information is entered and the Note is saved. Yes
Order The system A notification task to inform the user that the order has passed an overdue date without any activity. Specify Appointment Ordering provider The task is automatically completed when the user either (1) edits the appointment attribute of the order to Has Been Scheduled (this assumes that the patient has been scheduled, but their in not integrity check for that event), or (2) edits the Appointment attribute to either Not Needed or Patient Will Schedule, or (3) changes the order status to Completed, D/C, Canceled, or EIE. Yes
Order The system An Other order requires additional order information. Order Information Ordering provider Automatically when the order information is entered and the Note is saved. Yes
Order The system Created by a database job that queries for orders that expiration date has passed. If query finds an order for which the expiration date has passed and the status of the order is neither Canceled nor D/C, then the task is created. In creating the task, the order status is changed to Canceled or Discontinued with a Reason of Expired. Process Order Ordering provider Yes
Order The system Created by a database job which queries for all orders whose overdue date has passed. If query finds an order for which the overdue date has passed and the status of the order is neither Canceled nor D/C, then the task is created. Process Order Ordering provider The task is automatically completed when the user either (1) Edits the order due date to a future date, or (2) changes the status of the Order to Completed, D/C, Canceled, or EIE. Yes
Order Created when a Clinical Exchange document is imported and the Clinical Exchange Document Item Verification is Y and the clinical exchange document has at least one non-medication order or result. Order Notification When all the patient\'s unverified non-medication orders have been either verified an added or removed. No
Order The system Saving an order that is missing data required to execute the order; in this case the order is placed in a status of Needs Info and this task is created. Order Information Ordering provider When all the necessary information has been specified. No
Order The system System generated if an order fails medical necessity checking and an ABN disposition is not selected for the order and the system preference \'Hold Orders for ABN \' = No. ABN Follow-Up Ordering provider Automatically completed if the order is edited to pass medical necessity checking. No
Order The system The intent of this task is to notify an authorizing provider that an order has been entered in the system by another user that requires their authorization. The authorizing provider does not need to review and approve the unauthorized order(s) associated with the task for the order(s) to be activated. This task is applicable to medication and non-medication orders. Notify Order Supervising Provider for Non-medication and ordering provider for medications. When the order is authorized by a user with sufficient authority. No
Order The system The intent of this task is to notify an authorizing provider that an order has been entered in the system by another user that requires their authorization. The authorizing provider must review and approve the unauthorized order(s) associated with the task for the order(s) to be activated. This task is applicable to medication and non-medication orders. Authorize Order Supervising Provider for Non-medication and ordering provider for medications When the order is authorized by a user with sufficient authority. No
Order The system The order interface authorize mode flag has been set to create a task when a new order is received. Miscellaneous Ordering provider Manually when the order is created or determined to not be needed. No
Order The system The order interface authorize mode flag has been set to create a task when an edited order is received. Process Order Ordering provider When the user clicks Done. No
Order The system The order interface authorize mode flag has been set to post audit information when a new or edited order is received. Process Order Ordering provider The user acts upon the order. No
Order The system The order interface creates it based on if the authorize mode flag is set to require authorization when a new or edited order is received in TouchWorks. Authorize Order Ordering provider Automatically when the order is authorized or the status is changed to Discontinued, Void, or Entered in Error. No
Order The system The ordering provider has the following Auto Print preference selected: Create Print Requisition Task on Order. A user edits the order such that it enters a state that satisfies the print criteria. Print Requisition Ordering provider This task is automatically completed when the requisition is printed. Yes
Order The system The system creates this task automatically when the Financial Auth Status changes to Denied. Authorization Ordering provider The task is automatically completed when the Order Status is set to Active (activate the order) or set to Void (void the order). Yes
Order The system The system creates this task for the “Rx by” provider when a prescription is written with an Action of Administer and any of the following fields on the Administration tab on the Medication Detail are blank: Dose, Route, Site, Admin by, and Admin date. Administer Immunization Ordering provider This task is completed automatically by the system when the requirements for documenting the administration of a medication have been satisfied. The required documentation consists of the following fields on the Administration tab on the Medication Detail: Dose, Route, Site, Admin by, and Admin date. Yes
Order The system The system creates this task when the order associated with the task requires financial authorization. Financial Auth is set to Needed. Authorization Ordering provider When the Financial Auth Status is changed to Approved, Denied or Approved Modified. Yes
Order The system The task is automatically generated by the system when a non-med order is created without specifying a problem. A non-med order requires an associated problem when the preference OrderProblemLinkingRequired is set to Needs Info Reason. Order Information Ordering provider This task is automatically completed when a problem is associated to the order and commited to the patient record. Yes
Order The system The task is automatically generated by the system when a user creates a follow-up order, but leaves one or more fields blank and the fields are required for the order to be executed and fully documented, but are not required to create the order in the system. Order Information Ordering provider This task is automatically completed when the required order information is entered in the Order Detail page. Additionally, the associated task Sign Note must be completed separately. Yes
Order The system The task is automatically generated by the system when a user creates a laboratory order, but leaves one or more fields blank. The fields are required for the order to be executed and fully documented, but are not required to create the order in the system. Order Information Ordering provider This task is automatically completed when the required order information is entered in the Order Detail page. Additionally, the associated task Sign Note must be completed separately. Yes
Order The system The task is automatically generated by the system when a user creates a referral order, but leaves one or more fields blank. The fields are required for the order to be executed and fully documented, but are not required to create the order in the system. Order Information Ordering provider This task is automatically completed when the required order information is entered in the Order Detail page. Additionally, the associated task Sign Note must be completed separately. Yes
Order The system The task is automatically generated by the system when a user creates an image order, but leaves one or more fields blank. The fields are required for the order to be executed and fully documented, but are not required to create the order in the system. Order Information Ordering provider This task is automatically completed when the required order information is entered in the Order Detail page. Additionally, the associated task Sign Note must be completed separately. Yes
Order The system The task is created when an order is saved with an ABN Disposition of null and ABN Status of Failed Medical Necessity or Failed MN-Not Holding. The client may use either Failed Medical Necessity or Failed MN-Not Holding, not both. Specify Disposition Ordering provider The task is automatically completed when the user either (1) makes a change to the order such that the resulting medical necessity status is no longer Failed Medical Necessity or Failed MN-Not Holding, or (2) edits the ABN Disposition attribute on Order to a non-NULL value, or (3) changes the Order Status to D/C, Canceled, or EIE. Yes
Order The system The task is created when an order requiring approval is activated by a supervising provider. Order Notification Ordering provider Select the task, and then click Done. Yes
Order The system This task is created when a Communication Method of Call Order is the chosen for the order. Call Ordering provider Yes
Order The system This task is created when an order requiring approval is voided by a supervising provider. Order Notification Ordering provider Select the task, and then click Done. Yes
Order The system This task is created when an ordering action of Dispense is the chosen for the order. Dispense Ordering provider Yes
Order The system This task is created when the order’s Communicated By box is set to Perform Order. Perform Ordering provider When the status of the order is Completed or Resulted, automatically complete the task. D/C and EIE should not complete the task – those order statuses should remove the task. Yes
Order A user User will select an order, and then click New Task, and manually enter the pertinent information into the task form. Process Order User specified on the Orders New Task page The user completes the task by selecting it, and then clicking Done. No
Order The system When the order is saved with additional information question that are defined as \"missing answer results in Needs Info status\" or \"missing answer results in On Hold status\" and are unanswered. Order Additional Information Ordering provider When the additional information questions have been answered. No
Result Ordering provider A user verifies one or more results for an encounter, and the Action is Mail or Call and Mail. The results have been cited to a note. Process Note Another user The user calls the patient with the results and then manually completes the task on the task list. Yes
Result The system If any orders on a requisition have a label, check the auto-print defaults. If the Create Print Label Task on Order option is checked, then this task is created. Print Label Ordering provider The task is automatically completed with the item is queued in the printer queue. Yes This task was renamed to Print Label in v11. In previous versions, this task was Print Specimen.
Result A user In the Results workspace, select a result, click New Task, and complete the Task page. Process Result User specified on the Results New Task page The user completes the task by selecting it, and then clicking Done. No
Result The system Task is indented to facilitate the notification and printing of results that should be mailed to the patient. The system creates this task when verified results are available and the communication method for those results was specified as mail. Print Document One of the following: (1) By the system when the document is printed via the task list Go To button. (2) By printing the document from the batch printing page. (3) Manually. Yes
Result The system The purpose of this task is generate a hardcopy of a patient’s results to be sent to another individual when the verified results become available. The task is generated when another user/provider is designated to be cc’d on the result and that preferred communication method is specified as PRINT. Print Encounter Results for Distribution Ordering provider The task is complete when the item is queued in the print queue. Yes
Result Ordering provider The user verifies one or more results for an encounter, and the Action is Call or Call and Mail. The results have not been cited to a note. Process Encounter Results Another user The user calls the patient with results and then manually completes the task on the task list. Yes
Result The system This is an ad-hoc task that is manually generated to advise a user to print a result. Select the result, click New Task, and then choose Print Results. Print Result Owner of the document to be printed The task is automatically completed when the result is queued in the printer queue. No
Result The system This task is created when a result is invalidated. Process Result Ordering provider Yes
Result The system This task is indented to facilitate the notification and processing of results that should be phoned to the patient. The system creates this task when verified results are available and the communication method for those results was specified as phone. Process Note Results Ordering provider Yes
Result The system \"This task provides notification that a result is available for verification. The task facilitates the verification of patient results. The task is created when a result is filed that requires verification. The task priority is dictated by the Result Status.
\" Verify Patient Results Ordering provider Completed when the all results associated with the encounter and ordering provider combination have either been verified or the ordering provider for the result has been changed another user. No
Result The system When a result is verified with a patient communication action of Schedule appointment to discuss results. System Miscellaneous Manually completed. No
Result The system When a results is verified and the applicable auto-print defaults have the “create result update task when verified” or the “create result update task when received” checkbox checked. Result Update Ordering provider One of the following: (1) By the system when the document is printed via the task list Go To button. (2) By printing the document from the batch printing page. (3) Manually. Yes
Result The system When a user is CC’d on a result with a notification method of task, a review result is created for them when the result is verified or if it does not need verification, when it is filed. Process Result Ordering provider Manually completed or completed when the user who was CC’d performs the “Mark as Reviewed” action on the order. No
Rx+ The system Authorized Rx is a notification task informing a selected user that a prescription has been authorized. The system generates this task when the Action selected when creating the Rx is any action except Phone (which creates a Call in Rx task). The task instructs the user to follow-up with the patient, since there is a delay between the writing of the prescription and when it is conveyed to the pharmacy. Med Notification The provider specified in the Rx by box will be assigned this task. It is not expected that this user will actually work the task. The task owner will review the order and click Done to complete the task. Yes
Rx+ Created when a Clinical Exchange document is imported and the Clinical Exchange Document Item Verification is Y and the clinical exchange document has at least one medication order. Med Notification When all the patient\'s unverified meds have been either verified an added or removed. No
Rx+ The system In response to a message from PBM. Concerning Med Ordering provider When the user clicks Done. No
Rx+ The system In response to a message from PBM. Concerning Med Ordering provider When the user clicks Done. No
Rx+ The system The system automatically creates this task when the prescriber selects the Action of Phone, when creating a prescription. Process Med Ordering provider The user may resubmit from the print queue or click Done on task list. Yes
Rx+ A user The system creates this task for the “Rx by” provider when a prescription is written with an action of Administer and any of the following boxes on the Administration tab on the Medication Detail page are blank: Dose, Rroute, Site, Admin By, and Admin Date. Administer Medication Ordering provider This task is completed automatically by the system when the requirements for documenting the administration of a medication have been satisfied. The required documentation consists of the following boxes on the Administration tab on the Medication Detail page: Dose, Route, Site, Admin by, and Admin date. Yes
Rx+ The system The system creates this task for the “Rx by” provider when a prescription is written with an action of Dispense Sample and any of the required fields on the Record Sample tab on the Medication Detail are blank: Quantity, Lot number, Expiration date, Dispensed By, and Dispensed Date. Dispense Sample Ordering provider This task is completed automatically by the system when all required fields on the Record Sample tab have been populated. Yes
Rx+ The system The system creates this task for the “Rx by” provider when a REFREQ message is received from a SCRIPT standard enabled pharmacy. Concerning Med The provider specified in the Rx by box will be assigned this task. It is not expected that this user will actually work the task. Selecting one of the Grant/Refuse controls automatically completes the task. No
Rx+ The system The system creates this task when an error is returned from the CSS Spooler indicating that a SCRIPT transmission of a NEWRX or REFREQ has failed. Concerning Med The provider specified in the Rx by box will be assigned this task. It is not expected that this user will actually work the task. The task owner will review the order and either remove it from the page or click Done from the task list. Yes
Rx+ The system The task is automatically generated by the system when a med order is created without specifying a problem. An Rx requires an associated problem when the preference PrescribeProblemLinkingRequired is set to Needs Info Reason. Rx Info Ordering provider This task is automatically completed when a problem is associated to the order and commited to the patient record. Yes
Rx+ A user This is a general-purpose task launched from the Medications page with a medication selected. Since the task is ad hoc, the creator must enter instructions in the Comments box that fully define the task for the recipient. For example, this task may be created by non-prescribing user who must request a renewal on behalf of a patient or provider. Process Med User specified on the New Task page The task is automatically completed when the medication is renewed. If the med is not renewed, complete the task by clicking Done from the task list. No
Rx+ A user This is a general-purpose task launched from the medications page with a medication selected. Since the task is ad hoc, the creator must enter instructions in the Comments field that fully define the task for the recipient. For example, the patient may have called in with a reaction to the medication and is requesting the provider follow up with the patient regarding the med. Process Med User specified on the Medications New Task page When the user clicks Done. No
Rx+ The system This task is automatically created when generating a prescription and the destination pharmacy incomplete or unknown. The applicable Rx actions that will generate this task are: Retail, Mail Order, and Phone. All other prescribing actions shall not create this task. Rx Info-Pharm Ordering provider The task is completed when pharmacy information for all med orders for the patient – provider combination is provided. Yes
Rx+ The system This task is automatically created when generating a prescription for a mail order pharmacy and the patient’s mailing address is incomplete or unknown. Rx Info-Address Ordering provider Select the task from the task list and click Done. Yes
Rx+ The system This task is automatically created when generating a prescription that is missing specific benefit information required by the destination pharmacy. The pharmacies and the information required by these pharmacies is defined in the database table, PHARM_REQ_FLDS. Rx Info-PBM Ordering provider The task is completed when all required Rx benefit fields for the patient are updated. Yes
Rx+ The system This task is created when a non-formulary medication has been prescribed and the Med preference PrescribeNonFormularyAuthReq = Y. Authorize Medication Utilization review physician This task is completed automatically when the user takes an action on the Authorize Orders page. To authorize: Place a checkmark in the check boxes next to the medication, and then click Authorize. To reject: Click Edit, select Void from the Status list, and then click Apply & Close. No
Rx+ The system This task is created when an Rx fax job fails in the print queue. Process Med No
Rx+ The system This task is created when the medication Expected Action is set to Renew and the date associated with that action comes to pass. This task is not created for Med Admin and Immunization Admin renewals. Process Med Completed when the all medication renewals associated with the patient-ordering provider combination have either been renewed, the expected action trigger has changed, the medication status has changed, or the ordering provider for the medication has been changed another user. To complete the task do one of the following: (1) Update the therapy end date to a future date (the therapy remains active). (2) Renew the therapy (remains active). (3) Change the medication “expected action” (evaluate, or stop). (4) Change the medication status (Complete, D/C, EIE). Yes
Rx+ The system This task is created when the status of an unauthorized medication order is set to Void. Med Notification The provider specified in the Rx by box will be assigned this task. It is not expected that this user will actually work the task. The task owner will review the order and click Done to complete the task. Yes
Rx+ The system This task is used to process Change Requests received from a SCRIPT Standard enabled pharmacy. A change request may take one of three forms: Generic Substitution, Therapeutic Alternative, Prior Authorization Request. The pharmacist may suggest up to nine alternatives. Concerning Med The provider specified in the Rx by box will be assigned this task. It is not expected that this user will actually work the task. The task owner will review the order and click Done to complete the task. When the change is granted: Complete the task, add the new therapy to the patient’s active medication list, and void the original prescription. When the medication is refused: try to match the prescription with the row representing the therapy. No
Scan A user The user associates a Review Scan task with a scanned image from the TouchWorks Scan system, or from the TouchWorks Web New Task function. Review Scan Document The specified users Manually completed. No