Difference between revisions of "Follow-up/Referral Worklist"

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For simplicity of demonstration I am going to go through a fairly straight forward workflow to order a follow-up and show how these go into a worklist bucket that the front desk staff can pick up.  
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Outlined below is a simple, fairly straight forward workflow to place a Follow-Up order and demonstrate how the order is placed into a worklist bucket for the Front Desk.
Where I think it will be helpful I will add screen shots.  Here it goes:
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1.Log in as a provider
 
1.Log in as a provider
  
2.Select pt from schedule or search
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2.Select patient from schedule or search
  
 
3.Go to the clinical desktop
 
3.Go to the clinical desktop
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7.Select a favorite or search for follow up
 
7.Select a favorite or search for follow up
  
8.Select the desired follow up time (I selected follow-up 2 months)
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8.Select the desired follow-up time (I selected follow-up 2 months)
  
 
9.Select the internal radio button if patient is to follow-up within organization external for out of organization
 
9.Select the internal radio button if patient is to follow-up within organization external for out of organization
  
 
10,“Type” is the only required field for the provider to select. (I selected outpatient)  
 
10,“Type” is the only required field for the provider to select. (I selected outpatient)  
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[[Image:detail 1.jpg]]
 
[[Image:detail 1.jpg]]
  
11.However if this is to generate a worklist one more step is necessary.  In the additional field the appointment status picklist defaults to “Appointment Not Needed”. This needs to be changed to “Appointment Needed”  
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11.However, if this is to generate a worklist one more step is necessary.  In the "Additional Detail" field, the appointment status picklist defaults to “Appointment Not Needed”. This needs to be changed to “Appointment Needed”  
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[[Image:detail 2.jpg]]
  
 
12.This changes the status to “Hold for, Scheduling” which one of the criteria for our worklist.
 
12.This changes the status to “Hold for, Scheduling” which one of the criteria for our worklist.
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17.Under the dropdown for worklist views select the Follow up and Referral option. Note the newly created worklist.
 
17.Under the dropdown for worklist views select the Follow up and Referral option. Note the newly created worklist.
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[[Image:Worklist1.jpg]]

Latest revision as of 14:58, 21 February 2012

Outlined below is a simple, fairly straight forward workflow to place a Follow-Up order and demonstrate how the order is placed into a worklist bucket for the Front Desk.

1.Log in as a provider

2.Select patient from schedule or search

3.Go to the clinical desktop

4.Go to the add clinical item for new orders

5.Click the Rx/Orders tab

6.Click the sub-tab FU/Ref

7.Select a favorite or search for follow up

8.Select the desired follow-up time (I selected follow-up 2 months)

9.Select the internal radio button if patient is to follow-up within organization external for out of organization

10,“Type” is the only required field for the provider to select. (I selected outpatient)

Detail 1.jpg


11.However, if this is to generate a worklist one more step is necessary. In the "Additional Detail" field, the appointment status picklist defaults to “Appointment Not Needed”. This needs to be changed to “Appointment Needed”

Detail 2.jpg

12.This changes the status to “Hold for, Scheduling” which one of the criteria for our worklist.

13.To finish click OK and Commit then save and continue.

14.Now log off and log in as a Front Desk user

15.To view this worklist click Tabs on the VTB

16.Click Worklists on the HTB

17.Under the dropdown for worklist views select the Follow up and Referral option. Note the newly created worklist.


Worklist1.jpg