Worklist item received for patient that isn't mine

From Galen Healthcare Solutions - Allscripts TouchWorks EHR Wiki
Jump to: navigation, search

Many times, this happens when a result is returned via interface to an incorrect ordering provider. When this happens, the provider whose worklist the result shows up on can select the result and click the "update provider" button to change the result to the correct ordering provider. This will allow the result to drop off one providers worklist and on to the updated providers worklist.


Links

Back to Application Troubleshooting