IPAQ setup

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This page will guide you through how to set up your iPAQ to work with Touchworks.

Note: the following instructions require that you know the IP address or host name of your Touchworks server(s).


New Install- Starting from hard reset iPAQ

Step one- Open Internet Explorer and navigate to http://<servername>/trxweb/download.htm -you should see something similar to the screen below

Step1.JPG


Step two- Click on Test Connect and download to your iPAQ. Click YES to download and install.

Step2.JPG


Step three- Choose a download location on your iPAQ or leave as is and click install

Step3.JPG


Step four- Repeat this process for Touchworks Update Utility


Step five- Click on the Start menu and select the Programs folder. You should now see the Test Connect and TW Update apps.

Step4.JPG


Step six- Open the Test Connect app. and fill in your TW server info (see yellow boxes below). You MUST enter both the web and DB servers for your environment.

Step5.JPG


Step seven- Click on the "Test" button. If you entered everything correctly it should successfully connect and you will get the below message.

Step6.JPG


Step eight- Click yes and you will see a screen similar to the below.

Step7.JPG


Step nine- Click cancel to return back to the Test Connect screen and click Save then exit to leave Test Connect


Step 10- Launch the TouchWorks Update Utility

You should see your sites populate the list at the top if you have been suceessful to this point

Step8.JPG


Step 11- Select the Modules you need to us (Framework is a MUST!) and click update. Follow the on-screen prompts to install the components.


Step 12- You should now have the TouchWorks app.

Step9.JPG