Displaying Printer Comments In AEEHR

From Galen Healthcare Solutions - Allscripts TouchWorks EHR Wiki
Jump to: navigation, search

Description

Adding printer comments to describe the location of the printer can be very helpful for new site go-lives. This can be accomplished by adding comments to the print drivers on the message server.

Start > Control Panel > Printers > select the printer you want to add a comment > right-click > properties.

Printer-properties.JPG


Once the comment is loaded, the printer will need to be refreshed via Allscripts Enterprise EHR. In the TWAdmin Workspace, select Printing then Print Servers. Select the appropriate print server and click edit. To refresh, you must inactivate then reactivate.

The result will show up in the end users print dialog screen after they select a printer.

Print-dialog-w-comments.png

Implementation Concerns

Inactivating a printer will require you to reroute users auto-print defaults to another printer. Therefore, it is best to implement this feature upon adding the printer to the system.


Links

Back to Application Troubleshooting